Privacy Policy
Effective Date: April 23, 2025
Welcome to Mastertech Environmental of Orange County (“Company”, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.mastertechoc.com, including any related services, sales, marketing, or events.
By using our website, you consent to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our site:
Personal Identifiers: such as your name, phone number, email address, and home address (provided via contact forms or quote requests).
Device Information: such as your IP address, browser type, and operating system.
Usage Data: such as the pages you visit, time spent on the site, and links clicked.
We collect this information:
When you fill out a contact form
When you request a quote or inspection
Automatically through cookies and analytics tools
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide services
Improve website functionality and user experience
Send service updates or follow-up communications
Conduct internal analysis and marketing efforts
Comply with legal obligations
We do not sell your personal information.
3. Sharing Your Information
We may share your data only with:
Service providers assisting with our operations (e.g., hosting, email delivery, analytics)
Legal authorities, if required by law or to protect our rights
Franchisee locations, if your service inquiry is more appropriate for another Mastertech location
All partners and vendors are required to keep your information secure and confidential.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze site usage, and for marketing purposes. You can control cookies through your browser settings.
We may use tools like:
Google Analytics
Facebook Pixel
CRM-based tracking tools
5. Your Privacy Rights
Depending on your location, you may have rights under laws like the California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR), including:
The right to know what data we collect
The right to request deletion of your data
The right to opt out of data sharing (where applicable)
To exercise these rights, please contact us at [Insert email address or link to contact form].
6. Data Security
We implement industry-standard security practices to protect your data from unauthorized access or disclosure. While no system is 100% secure, we take reasonable steps to ensure your data is protected.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.” Your continued use of the site after updates means you accept the revised terms.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Mastertech Environmental of Orange County
Phone: (949) 274-3520
Website: https://www.mastertechoc.com